Last updated: November 12, 2026.
Quiet Xiang is a content-first site about Chinese incense, materials, smoke-aware use, and quiet daily rituals. This Privacy Policy explains what information we collect through the site and how we use it.
Who runs this site
Quiet Xiang is operated by Ronin and Jessie in Yongchun, Fujian, China; see About Quiet Xiang for our team and responsibilities.
Information you choose to share
Field Notes signup is currently paused. If you previously submitted a signup form, that information may include your email address, incense interests, scent preferences, and any note you entered. If you email us now, we receive your email address and the message you send.
Please do not submit sensitive health, financial, identification, or private personal information through the form. Quiet Xiang is not designed to collect that kind of information.
Product likes
When you use the heart on a product, your browser keeps a random identifier so you can see and change your likes on later visits. We record which products and scent options you like and use their totals to plan our collection. You can remove a like by pressing the filled heart again. Clearing your browser data removes the link to your earlier selections from that browser; it does not delete the stored likes on our server. To remove a like, use the filled heart before clearing browser data. Product likes are separate from optional analytics.
How we use your information
- To send Quiet Xiang field notes, beginner guides, scent notes, safety-aware updates, and first-kit development notes.
- To understand what readers are interested in before any product decision is locked.
- To improve the site, article paths, and future product education.
- To respond if you ask a question or request a change related to your email subscription.
Email and unsubscribe
Field Notes signup is paused; emailing a question does not subscribe you to marketing updates. If you previously opted in to Field Notes, your subscription preferences still apply. You can unsubscribe at any time through the unsubscribe link in an email or by contacting the address published for Quiet Xiang.
Form providers and analytics
The public Field Notes page currently has no signup form. Any future signup form will explain what you are subscribing to and how its submissions are handled before it opens. When you email us, your email address and message are processed by our email service so we can respond. Hosting and email services may also process technical records needed to operate and protect the service.
Quiet Xiang uses Google Analytics 4 (GA4) for basic website measurement on the production site. GA4 is not loaded and does not send analytics data unless you explicitly choose “Allow optional analytics.” We use it to understand visits, referral sources, and which guides are useful. We do not send form fields, email addresses, health information, or custom sensitive parameters to GA4.
With your explicit choice to allow the visit journal, we send the time, page path, initial referring domain, and product viewed, liked or unliked to our Feishu workspace. We use random browser and visit IDs to connect pages in a visit and recognise the same browser when it returns. A new visit starts after 30 minutes of inactivity. The journal excludes URL queries, form contents and contact details, and respects Global Privacy Control and Do Not Track. You can withdraw this choice in the footer. Withdrawal clears the journal identifiers in your browser and stops further journal entries.
We also use Vercel Web Analytics for basic production-site page views, independently of the optional Google Analytics choice. It does not use analytics cookies. Vercel processes technical visit information to produce aggregate statistics; these statistics are estimates, not an exact count of people. We remove query strings and fragments from page URLs before sending them, do not send custom events or form contents, and disable this measurement when the browser sends Global Privacy Control or Do Not Track signals. Local and preview sites do not send this data.
Cookies and similar technologies
Your analytics choice is stored in your browser’s localStorage so the site can remember it. If you allow analytics, GA4 may set analytics cookies such as measurement cookies used to distinguish visits and sessions. If you keep analytics off, GA4 is not loaded by this site. You can reopen Privacy choices to change your choice. The optional analytics control covers GA4 and the Feishu visit journal together. It does not turn off Vercel basic page-view measurement or remove your product likes. If advertising pixels, advanced tracking, or Shopify commerce tools are added later, this policy should be updated before those tools are used.
Sharing and selling
Quiet Xiang does not sell personal information. We may share limited information with service providers that help operate forms, analytics, email delivery, hosting, or future commerce, only for those operational purposes.
Data retention
Different records have different deletion controls. You can remove an individual product like with its filled heart. Turning off optional analytics clears the visit-journal identifiers in this browser and stops new journal entries; it does not delete entries already received in Feishu or data already processed by Google. For contact emails, earlier Field Notes submissions, or stored visit records, email us with the type of information your request concerns. A random browser identifier may not be attributable to your email address. The retention periods for these records and provider-held analytics data are being reviewed; this page does not promise automatic deletion after a fixed period.
Your choices
You may ask to unsubscribe, correct, or delete the email information you submitted. You can reject or withdraw Google Analytics consent through “Privacy choices” in the footer. Withdrawing consent stops future GA4 loading on this site; it does not erase data already processed by Google. Depending on where you live, you may have additional privacy rights under local law. Contact hello@quietxiang.com to make a privacy request. Please describe the information concerned without sending identity documents or payment details.
Children
Quiet Xiang is written for adults interested in home fragrance, Chinese incense, materials, and quiet rituals. It is not directed to children.
International visitors
Quiet Xiang is an English-language site that may be visited from different countries. Our team operates from China. Information you send us may be accessed by the team there and processed by our hosting, analytics, and email providers in other countries. The Feishu workspace described above is used by our team to review consented visit records.
Security
No website or online form can guarantee perfect security. Quiet Xiang aims to use reputable hosting, form, and email tools and to avoid collecting information we do not need.
Changes
We will update this policy when our data practices change, including when online purchasing becomes available. The date above shows the latest revision.
Contact
Privacy questions and requests can be sent to hello@quietxiang.com. See our contact page for reply times. Resolving a data request may take longer than the initial reply.